Consultation is available in person or over the phone in relation to consumer affairs issues or questions regarding product purchases and contracts, etc.
Qualified consumer affairs specialists, advisers, and consultants are on standby to assist you with any problems that you may have.
1. Consultation counters: Consultation corner at Consumer Administration Center
2. Who can receive consultation: Any persons living, working, or attending school in Kawasaki City
3. What to do: Receive consultations at the above counters or over the phone
4. Business hours: 9:00-16:00, Monday-Friday
* Consultation over the phone only is available on Fridays until 19:00.
5. Holidays: Saturdays, Sundays, national holidays, and December 29-January 3
6. Please note that the Advising Centers operate only in Japanese.